CEE Fare Builder
  • FARE BUILDER USER MANUAL
    • INTRODUCTION
      • Benefits
    • INSTALLATION GUIDE
      • Distribution
      • Installation
      • Windows Start Menu
      • Application Upgrade
      • Uninstallation
    • USER GUIDE
      • Application Screen Description
      • Application GUI Features
      • Demo Mode
      • Taxes Modification
      • Fare Calculation Date Modification
      • Automatic Fare Conversion
      • Fare Build Processing
      • Amadeus TST Fare Printout Processing
      • Application exit
    • EXAMPLES
      • Amadeus PNR with Fare Quote mask (TST)
      • PNR created by EK and stored via „Claim PNR” functionality
      • Fare and Equivalent Calculation
    • SUPPORT AND TROUBLESHOOTING
  • FARE BUILDER UPDATE HISTORY
    • Change Log
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  1. FARE BUILDER USER MANUAL

SUPPORT AND TROUBLESHOOTING

If you encounter any issues while using CEE Fare Builder, please contact the administrators at helpdesk@cee-systems.com.

When reporting a problem, be prepared to provide the following details:

  • Description of the problem

  • Detailed steps of the working process that led to the issue

  • Content of the Communication Window Text Box (use Ctrl-A, Ctrl-C, Ctrl-V to copy)

  • PNR Record Locator associated with the issue

  • Fare Builder version (visible in the application header)

  • Screenshot of the incorrect application response, if available

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Last updated 3 months ago